About Us
About iPajak
Since our inception in 2013, iPajak has been at the forefront of providing financial services with a focus on accessibility and customer satisfaction. Our journey began with the opening of our first branch in Rawang, a significant milestone that set the foundation for our growth and commitment to service.
Our Mission
To be the number 1 choice for those in need and to make affordable loans easily available to everyone
At iPajak, we strive to be the preferred choice for those in need of financial assistance. Our mission is not just about offering loans; it’s about making them accessible, affordable, and suitable for everyone. We understand the diverse financial challenges faced by individuals and businesses and are dedicated to providing solutions that are both practical and empowering.
Core Values
Our core values are the guiding principles that shape our culture, drive our performance, and represent what is central to our organization:
Integrity
We believe in doing the right thing, maintaining transparency, and building trust with our clients and partners.
Customer Centric
Our customers are at the heart of everything we do. We listen to their needs and strive to exceed their expectations.
Embrace Change
The financial world is ever-evolving, and so are we. Embracing change allows us to stay relevant and offer the best solutions.
Teamwork and Communication
We foster a collaborative environment where ideas are shared, and communication is open and effective.
Accountability and Ownership
We hold ourselves accountable for our decisions and actions, ensuring we deliver on our promises.
Humility
We approach our work with humility, always willing to learn and grow.
Our Journey & Milestones
The journey began with the establishment of our first HQ in Rawang. This marked a significant step in our mission to provide accessible financial services.
A pivotal year in our expansion as we inaugurated three more branches - iPajak PJ Old Town, iPajak Pandan Jaya, and iPajak Selayang. This expansion allowed us to reach a wider audience and cater to the diverse financial needs of more communities.
Furthering our reach, we opened branches in Taman Mayang and Kota Damansara. Each opening was met with enthusiasm from the community, reinforcing our belief in the necessity of our services.
A landmark achievement - providing financial assistance more than RM500 Million since our inception, a testament to our commitment and the trust our customers place in us.
Find Us Near You
Discover our nearest outlets for easy fast cash assistance.
Disclosure
- Maximum period for repayment is 6 months from the date of pawning. However, additional time can be requested if required by the customer.
- There is no minimum repayment period (i.e. we do not offer loans that require repayment under 61 days).
- Annual Percentage Rate (APR) is not more than 24%.
- For example, RM 1,000.00 loan for 3 months will cost RM45 in interest based on monthly interest of 1.5%. Therefore, the amount required to redeem a pledged item is RM1,045.
